Refund policy
At Finely Forged, we stand behind the quality and craftsmanship of every piece we create.
Due to the nature of our products and to maintain the integrity of our inventory, all purchases are considered final sale unless an item arrives damaged or defective.
Eligible Returns
Returns, exchanges, or refunds will only be accepted for items that arrive:
- Damaged during transit
- Defective upon arrival
- Incorrect item received
If your item qualifies, you may choose one of the following:
- Full refund
- Store credit
- Exchange
Return Window
All damaged or defective item claims must be submitted within 7 days of delivery (you can adjust this timeframe).
Items submitted outside of the return window may not be eligible.
Return Requirements
To qualify:
- Item must be unworn and unused
- Original packaging must be included
- Photos of the damage/defect may be required for verification
Final Sale Policy
All other purchases are FINAL SALE and are not eligible for:
- Returns
- Exchanges
- Refunds
- Order cancellations after fulfillment
This includes:
- Change of mind
- Incorrect product selection
- Preference changes
- Gift purchases
How to Start a Return or Exchange
All returns and exchanges must be initiated through email Finelyforged@gmail.com
Requests submitted outside of our policy may not be processed.
Thank you for supporting Finely Forged โ luxury jewelry forged by faith and made to last.